Charges are splitting onto separate claims when posted.
Something is different about each of the charges. This can include referral, authorization number, service facility. etc.
Edit each charge, and verify that each item on each charge is exactly the same. If anything is different about the charge it will split to a separate claim. Some items to check:
- Referral attached to charges
- Authorization number
- Medical or dental ailment
- Service facility attached to charges
- Incorrect cross code or missing cross code