Unable to Change Future Item in ToDo List -- "Change" and "Remove" Buttons are Grayed Out

Document created by prcarter Employee on May 2, 2017
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Problem:
When accessing the Staff To Do List Function, if there are no items available in the current date, the 'Change' and 'Remove' buttons to the left of the screen stay grayed out, no matter what dates you choose, making the future items unchangeable.

 

Workaround:

Please be advised that this is a known defect which will be fixed in a future version of OrthoTrac.  In the meantime, the workaround is simply to add a new ToDo item on today's date and exit the Staff ToDo function. Once you reenter the function, the Change and Remove buttons will no longer be grayed out and can be used to change and remove items from future dates as well as today's date.  After making changes to the future item, you may remove the temporary task for today's date.

 

[[Article ID:  CR9149]]

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