SoftDent: How Do I Create Attachments to Send to NEA Via Fast Attach?

Document created by chriscornett Employee on Jul 13, 2017Last modified by chriscornett Employee on Jul 13, 2017
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Question:


How Do I Create Attachments to Send to NEA Via Fast Attach?

 

Answer:

 

Using the Checkout Process to Create NEA Attachments

 

1. When checking out a patient and the "Ask to Process" window is displayed after exiting the patient's transactions (Submit Insurance, Schedule Appointment, Print Walkout Statement, etc), check 'Add an Electronic Attachment'.
2. Click OK (Process).
3. Choose the date range for the transactions that are to be submitted, click OK.
4. Change any claim information as needed, click OK.
5. When asked to submit the claim electronically, click OK. (Make sure the box to submit electronically is checked). The "Send Attachments to NEA" window will be displayed.
6. Double-click on the image to be attached to the claim. The "NEA Image Information" window will be displayed.
7. Enter any pertinent information about the image, such as: Type (X-Ray), Orientation (Left side is patient's left), and Date of X-Ray, then click OK. The "Selected Image" information will be filled in. The type of procedure will dictate what information needs to be entered and what type of images need to be attached,
8. Enter a 'Narrative' if necessary for this code.
9. To send the attachment later, click Send Later.
10. To send the attachment now, click Launch NEA.
11. If sending the attachment now, the message "Do you want to add an attachment history entry for this claim?" will be displayed.
Click Yes if an attachment history will be entered for this claim.
Click No if an attachment history will NOT be entered for this claim.
12. The 'NEA FastAttach' executable will execute, click Send to send the attachment now.


Using the Outstanding Insurance to Create NEA Attachments

 

1. From the patient's transactions click Outstanding Insurance.
2. Highlight the claim that necessitates an attachment, click Create NEA Attachment.

This claim must have been submitted AFTER the NEA information has been associated with the insurance company and plan

3. Click Create NEA Attachment.
4. When asked to submit the claim electronically, click OK. (Make sure the box to submit electronically is checked). The "Send Attachments to NEA" window will be displayed.
5. Double-click on the image to be attached to the claim. The "NEA Image Information" window will be displayed.
6. Enter any pertinent information about the image, such as: Type (X-Ray), Orientation (Left side is patient's left), and Date of X-Ray, then click OK. The "Selected Image" information will be filled in. The type of procedure will dictate what information needs to be entered and what type of images need to be attached,
7. Enter a 'Narrative' if necessary for this code.
8. To send the attachment later, click Send Later.
9. To send the attachment now, click Launch NEA.
10. If sending the attachment now, the message "Do you want to add an attachment history entry for this claim?" will be displayed.
Click Yes if an attachment history will be entered for this claim.
Click No if an attachment history will NOT be entered for this claim.
11. The 'NEA FastAttach' executable will execute, click Send to send the attachment now.

Attachments

    Outcomes