OrthoTrac Cloud: Information on the Cloud Status Center / Cloud Status Tool

File uploaded by prcarter Employee on Oct 3, 2017Last modified by prcarter Employee on Oct 3, 2017
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As of August 2017, Carestream now has a Cloud Status Center page available to clients. See the attached document for more details. You may right click the "Current Document"  link at the bottom of the page and select "Save As" or "Save Link As" to save a copy of the document to your PC. 


This new service allows clients to see the status of their cloud server, and it enables us to proactively advise you of scheduled changes to the system.  The URL for the status page is https://cloudstatus.carestreamdental.com/


New clients will be automatically enrolled to receive email notifications and will receive a separate email to create their login and password. You can also opt in to receive SMS messages.


Existing clients may sign up at the page http://www.carestreamdental.com/us/en/forms/status-io-form (this link is also available from the status page itself).  You may also use this page to sign up additional accounts besides the one that was originally enrolled.