OrthoTrac: Version 14 - Unable to Right Click for Copy and Paste Options in Multiple Charting Areas

Document created by prcarter Employee on Apr 23, 2018
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Issue:

In Charting, right-clicking on multiple areas where a context sensitive pop-up menu should be expected does not produce the necessary popup. This prevents you from right clicking and selecting Copy or Paste from the popup window.

 

Areas that should, but are not currently allowing this functionality include:

-- TXCard tab: Today's Visit section for entering treatment notes
-- TXCard tab: Aligner Tracking, Upper Tray, Start Tracking, Instructions/Notes field
-- TXCard tab: Aligner Tracking, Lower Tray, Start Tracking, Instructions/Notes field
-- Tooth Chart tab: Elastic Wear Instructions section
-- Tooth Chart tab: Extraction Instructions section
-- Notes tab: Entire section

 

Solution:

This has been identified as a design flaw in version 14.0.0.25 of OrthoTrac and will be corrected in a future version.  In the meantime, the workaround is to use the standard Windows keyboard shortcuts of CTRL-C for copy and CTRL-V for paste. The keyboard shortcuts will work in any of the above described fields.

 

 

 

[[Article ID:  3536CTEL85 / CR12540 / Rally #: DE37988]]

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