Is there any possibility to be integrated with Insurance companies to get patient's benefits? I know in PracticeWorks we can update the Bluebook... Is that the only way to keep track of different benefits besides going online or by fax to get the benefits? Our office has not been updating the Bluebook every time we get the Insurance payments back… Show more
Over the past year we have been working to set up our PW software to do automatic write offs for Delta Dental so we can have a more accurate collection amount for a patient's out of pocket costs. I am having an issue getting that write off to post to the correct doctor. We have two doctors in our practice - a father and son and they jointly own… Show more
Hello SoftDent Community, Microsoft Office can automatically upgrade from Office 2013 to Office 2016. When this happens, SoftDent's Mail Merge / Data Export features encounter errors that cannot be bypassed so the feature becomes unusable. We apologize for the impact this had had on your daily workflows. We weren't completely aware of the… Show more
Every year we release new training content in the Carestream Dental Institute ( www.carestreamdental.com/cdi ). As content is released we will post it in the comments of this discussion, so be sure to follow this discussion to stay up-to-date on new training content that is released in 2017 for WinOMS. With an active support agreement, you can… Show more
To improve accuracy of taking guide scans with the 3600, Carestream support recommended getting a wax pencil to mark us the soft tissue regions, but they can't recommend where to get one from. Any ideas?
I would like to run a report of active patients who do not have a general dentist of file so we can contact these patients to update their records. Can you tell me how to do this?
For practices in Scotland eDental is a requirement in order to send claims from January 2018. Attached is the presentation given by PSD (Practitioner Services Dental) at our recent eDental event. Electronic Prior Approval will follow later in 2018.
Good morning OrthoTrac Community, Here's a loaded question...what should we do to improve OrthoTrac? Bug fixes and minor enhancements aside, what big things should we do? Would it be a lab case module? Electronic forms? Toothchart changes? TX Card improvements? Reporting? I'd love to hear your ideas! Thanks in advance for your… Show more
Good day Roxy (thebigsmile), Your first suggestion is a good one. Tagging the OrthoTrac PLM uriyahrobinson to make sure he is aware of that suggestion. For your second suggestion, that issue has been previously reported as a defect in OrthoTrac and is scheduled to be corrected in a future version of the software. Thank you again for…