Hello. We know we are on the end of this bandwagon, but we are working on preparing ourselves to go paperless. We are also looking to get a new server first. We have been told that Practice Works doesn't transition well to a new server, or to paperless. We have been happy with Practice Works for 12 years, and are hoping that this isn't the case… Show more
Good afternoon PracticeWorks community, The development team has been diligently working on changing record locking in PracticeWorks' chart. If you are a long time user of PracticeWorks you probably thought this day would never come. In this discussion I'm going to hit the high points and reserve future discussions for the nuances of how we… Show more
We are excited to let you know that The Exchange is moving to a new platform! During the move, from June 28 - July 2, The Exchange community will be unavailable. After the move, The Exchange will continue to provide self-service help and support as well as a place to ask questions and give feedback, and will have a new look and feel. We hope that…
I am able to attach an image in NEA Attach however, when I try and attach notes if I cut and paste from the patients note field it is not recognized by NEA. IT states do I want to send without chart anyway? How do I have it to recognize or am I missing a step?
I urge Carestream to help out with a lack of a dashboard. PW has amazing reporting ability through experts but one still has to run them each time you need info? Then there's the issue of having to run 18 experts and reports (that's what I need to populate my "dashboard"). It would be so much easier to simply have a real-time dashboard with all… Show more
We would love to see a way to add a sibling as a patient without having to re-key all of the demographic information and re-link all of the responsible parties and insurance data. It's frustrating when adding a new patient and your phone rings. You have two options: 1. sacrifice all of the data you've entered and start over after you've taken the… Show more
Can someone tell me when the next Orthotrac update after V14 expected to be released?
Our office has started a dental membership plan for uninsured patients. I would love t reach out to these patients