Does the new version of cloud have voice perio charting?
Just as these exist for Dental Laboratories, Referring doctors, pharmacy one is needed for all Vendors which includes SOFTDENT as it includes whoever the dental practice is using to conduct business. It is mind boggling to imagine how even the original Softdent software was launched without this. I have made this suggestion for years to Softdent…
Is there a way to change the default in the recall section of the patient screen without having to do each pt separately.
One of our patients moved to Canada. In the address area, everything seems locked in to United States addresses. There have to be SoftDent users with patients that have a foreign address. How do I get it in there?
Attachments: When trying to import an attachment on a patient's clipboard, I am usin the scan/acquire button. When I do, the attachment is always in .bmp format even though my scanner settings are for either a .pdf or .tiff. I recently had to switch computers and reinstall my print driver. I didn't have this issue before switching… Show more
Please be advised that DDNJ is planning system maintenance this Sunday, 2/25/2018, between 6:00 AM – 5:00 PM ET. Intermittent disruptions to 270/271 and 276/277 real-time transaction processing are expected while servers are restarted, but prolonged service interruptions are not anticipated.
When checking eligibility with soft dent for x-rays we are getting information that suggest Bite Wings can be taken once per year. United Concordia has rejected some stating 1 per 18 months. There are also age limitations that are not listed. Just recently we have only been checking insurance's websites for more precise information. Why is this… Show more
Hi Jenny, It sounds like you are saying that there is now a feature in Softdent that will automatically fill-in the details for each Insurance Plan, such as the frequency limits, age limits, and tooth limits. Is that accurate? We have been calling insurance companies and checking websites for years and filling in our own "rundown" form with the…
Is anyone using e-connections that would be willing to talk with me about how it works and how effective it is? Thank you.
1. Regarding the printout of the ageing details, we should be able to retrieve just the paperwork that lists both the patients' finances due as well as the insurance company finances due. Currently, we have to run out that form (which shows both amounts) plus we need to run off a list just for the patients and a separate one just for the…
Carestream has been informed that Delta Dental Plan of Illinois real-time transactions (claim status and real-time eligibility) are presently unavailable. No further information is available at this time.
Load more items
We have been told for the previous 10 months that a new update to softdent is coming and continuing to be told that this is still in the works. The other day we called and were told another 4 months. When can we expect as a Softdent user for 20 plus years it is very frustrating to see what the other companies are doing in the marketplace and… Show more