I'm curious to see about other offices' workflow. Is it most typically your doctor who sends up the encounter, or other office staff?
We have 4 providers, so it depends on which one is treating. 3/4 of them have the assistants do it, and one of them does it himself. For the more complex things, usually the doc enters the treatment plan. Either way, on Sx day, the front desk prints a copy of the treatment plan and includes it in the day chart. The doctor manually corrects and signs off on it since we've had too many issues with any of the clinical staff changing charges in the back, sending them up to the front, and them being completely wrong on the ledger. That way I can manually track if treatment changes and what the charges *should* be.
Thank you for that feedback!
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