Care Management Platform (CMP)
Build 0.1.4869 | May 20th, 2020
This week’s CMP updates continue to expand core application functionality and deliver on recent customer requests.
CMP now enables you to track working hours for hourly employees to assist you with calculating payroll. A new Team Member setting has been added to specify whether an employee is hourly or salaried [Administration > Team > Team Members]. Hourly employees are prompted to clock in and out when logged into CMP, while salaried employees are not, since their working hours are not tracked for timecard reporting.
For hourly employees, a new clock in / out control is displayed next to the main User Menu. When logging into CMP, these team members will be able to clock in after logging in. To make it easy, CMP provides users the ability to automatically clock in and out when logging in and out of CMP. All clock-in and clock-out events are recorded and used to calculate working hours in the Timecard Reporting functionality.
The new ‘Timecard Reporting’ functionality enables you to review, manage, and report on working hours for applicable team members [Administration > Team > Team Timecards]. Administrators can review data on team members’ calculated working hours, as well as generate timecard reports that can be printed and distributed in support of payroll activities. By default, Timecard Reporting provides working-hours data for all hourly employees for the previous two week period. You can modify the filter settings to meet your specific reporting needs. By clicking into a team member’s record, additional working-hours data is presented for each day in the reporting period.
Whenever an hourly employee forgets to clock in or out, an exception is automatically flagged in the timecard reporting. This can happen when a user has logged into CMP and has been working, but forgot to clock in. Another exception can occur if the user has forgotten to clock out and the system has automatically clocked him out at midnight. Administrators can review these exceptions and file any needed overrides to correct mistakes in a team member’s working hours. Exceptions and manually entered overrides are both highlighted to make it easy for administrators to review any reporting aberrations prior to finalizing payroll. CMP provides a detailed accounting for each Team Member’s clock in and out events that are used to calculate working hours.
Finally, administrators can print the timecard reports for employee records. You can filter timecard reporting by a particular team member or reporting period (defaults = all team members for the previous two weeks). A detailed team member breakdown of working hours is provided for the reporting period. Each employee’s report is generated in a separate section, enabling easy distribution to team members.
We are excited to provide this much-requested functionality to our CMP customers. For practices with both hourly and salaried employees, we believe the new workflow is both flexible and efficient in the recording, calculation, and reporting of employee working hours. We look forward to your feedback.
CMP now provides production reporting by provider, detailing each provider’s charges, charge adjustments, discounts, and write-offs for the reporting period. The new Production by Provider functionality enables you to review and report on provider-based production data for a selected time period [Location Tab > Financial > Provider Production].
Production reporting has been further enhanced by the ability to assign a producer when posting adjustments, such as discounts and write-offs. When posting a new discount or write-off to the patient’s account, select a provider to associate with the adjustment (Patient Tab > Financials > Ledger > Adjust Balance). Once posted, the transaction details include the provider and are considered in the calculation of a provider’s net production.
The Production by Provider functionality generates both a metrics-based production summary and a provider-based accounting of production details by transaction type. The summary includes the number of appointments completed and procedures, as well as summary statistics on production data during the selected reporting period. This includes a calculation of provider net production based on the charges, charges adjustments, discounts, and write-offs posted during the period. Total payments and refunds posted during the reporting period are also provided for reference, although more meaningful reporting on provider-based collections will be forthcoming in future releases.
As mentioned, a provider-based accounting of production-related transactions includes each provider’s net production along with a series of detailed tables of the associated transactions posted during the reporting period. You can also print or export the provider production data in view. The printed production report includes a summary of each provider’s production for the reporting period, while a detailed accounting for each provider is provided in a separate section so that it can be easily distributed.
We hope this new reporting functionality helps you to better monitor and use provider production data. We look forward to your feedback on what works well for you and what we can continue to improve. As mentioned, significant enhancement to payment (credit) distribution functionality and collections-based reporting will be coming in the next several updates.
The following fixes and optimizations have been added to CMP this week.