Within the Aligner Tracking tab and the Manage Aligners button, there are drop down boxes for Refinement # and # of Aligners. The Refinement # only goes up to 3, and the # of Aligners only goes up to 40. We often have cases that exceed those numbers. Is there any way to increase those set numbers? If not, can we request an increase for the next update?
Thank you!
Solved! Go to Solution.
Good day Angie ( @aporcaro),
Thanks for your inquiry. You'll be happy to know we have already had feedback from multiple practices about this and it is on the list for a future addition to OrthoTrac.
If you have any other questions, please let us know!
Regards,
Phil Carter / OrthoTrac Escalations
Refinements now are requiring at least 10 aligners be entered in order to be accepted. Entering fewer than 10 aligners gives an error message "Total alinger should be more than Last verified upper aligner, Please select appropriate aligner" (Typo is actually in the error message). It would be nice to be able to select fewer than 10 aligners since many refinements are single digit aligners. Thanks
Good day Angie ( @aporcaro),
Thanks for your inquiry. You'll be happy to know we have already had feedback from multiple practices about this and it is on the list for a future addition to OrthoTrac.
If you have any other questions, please let us know!
Regards,
Phil Carter / OrthoTrac Escalations
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
© 2019 Carestream Dental, LLC. All Rights Reserved