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Community Manager
Community Manager

All Day Unplanned Outage - Cloud Hosted Systems

We have experienced an unplanned outage with our Cloud Hosted systems.  Due to the nature of this outage, please plan on the outage being a full day outage.  If there is any positive status changes we will add that to this thread. 

3 Replies
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Canine III

Re: All Day Unplanned Outage - Cloud Hosted Systems

All day? Making seeing patients extremely difficult, no payments, no x rays, no paperwork, no schedule.

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Canine III

Re: All Day Unplanned Outage - Cloud Hosted Systems

WHAT!!!! There were issues last week and yesterday too!

THIs IS UNACCEPTABLE !!!!!!!!

 

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Moderator
Moderator

Re: All Day Unplanned Outage - Cloud Hosted Systems

Management has provided a new thread with an update here:

https://community.carestreamdental.com/t5/ORTHOTRAC/Hosted-Practice-Management-Service-Update-Please...

 

Thank you,

Phil Carter / OrthoTrac Escalations

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