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braces1
Canine III

CLOUD OUTAGE

I cannot begin to imagine what it must be like to work customer service for Carestream.....I would not want that job for any amount of money.  Carestream NEEDS to get this figured out.....it is truly SOMETHING EVERY WEEK

4 Replies
ghorsey
Premolar I

Re: CLOUD OUTAGE

It's much worse being in a busy office with 90 patients to see and not having access to charts and images.  Could care less how Carestream feels at this point.

paularyfa
Premolar III

Re: CLOUD OUTAGE

daily. I have daily problems with lockups, can't access shared cloud, can't take images, etc. 

tshaw
Community Manager
Community Manager

Re: CLOUD OUTAGE

@braces1 @paularyfa @ghorsey 

We hear your frustrations and our team is working diligently to resolve the issue. We will continue to update the Home page of The Exchange as new information comes in. 

paularyfa
Premolar III

Re: CLOUD OUTAGE

I'm not thinking you are hearing our frustrations one bit.  At this very moment the Cloud status site shows fully operational, and I cannot get into any work stations.  Going through the web on some but that isn't optimal. Can you have John Wildeharber (sorry if spelling wrong) call me ASAP or whatever manager is on duty. 401-658-1116.  thx