CS OrthoTrac Office - Run-time Error. Class not registered

[csaumure]

We have a PC that got upgraded to Windows 10 and somehow Orthotrac was removed.  

We reinstalled it but when we go to lauch it we get the following Orthotrac Office error.

Run-time error '-2147221164 (80040154)':

Class not registered.

Only option is to click ok then it closes.

How can we fix this issue?  No other machines are doing thins and we have a mix of Windows 7 and Windows 10 machines.

Thanks.

Cory

[Anon]

Good day Cory ( @csaumure ),

We have no information on this error. Please contact Support at 866-722-2567 or via email at Support.US@csdental.com   and provide information about the practice so that our team can troubleshoot. 

Regards,

Phil Carter / OrthoTrac Escalation