Update 11/12/2019: We are still working towards a resolution for the problem below. There is no ETR at this time.
We have identified an issue where CS Cloud application icons could be missing after the following message appears:
If Citrix Receiver is restarted:
Once you click OK, the desktop icons will disappear. Simply wait one minute and the desktop icons will reappear and work normally.
If the computer is rebooted:
The following message will appear in the bottom right corner of your screen near the system tray:
Simply ignore the message. After a minute, your desktop icons should appear and work as expected.
If you have any issues, please call Support or email firstname.lastname@example.org.