Cloud outage

[billiec]

Is the cloud up and running today?

[edwardsdental2]

We have lost cloud connection.

[tshaw]

@edwardsdental2 are you still having issues? If so, I will pass your information on to our Cloud team for someone to contact you. 

[edwardsdental2]

We are still having cloud slowness and application freezing today.  Thanks, Kathy

[tshaw]

Hi Kathy @edwardsdental2 , 

Thank you for letting us know. I have reported this to the support team and sent your information over so someone can be assigned to contact you. 

[Anon · Accepted solution]

Good day Alice ( @billiec ),

Please see this thread for the latest updates:

https://community.carestreamdental.com/t5/ORTHOTRAC/Cloud-Service-Updates/

Regards,

Phil Carter / OrthoTrac Escalations

[paularyfa]

Our office is up, thankfully.  We are in the northeast.  Good luck.