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billiec
Canine II

Cloud outage

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Is the cloud up and running today?
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prcarter
Moderator
Moderator

Re: Cloud outage

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Good day Alice ( @billiec ),

Please see this thread for the latest updates:

https://community.carestreamdental.com/t5/ORTHOTRAC/Cloud-Service-Updates/

Regards,

Phil Carter / OrthoTrac Escalations

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paularyfa
Premolar III

Re: Cloud outage

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Our office is up, thankfully.  We are in the northeast.  Good luck.

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prcarter
Moderator
Moderator

Re: Cloud outage

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Good day Alice ( @billiec ),

Please see this thread for the latest updates:

https://community.carestreamdental.com/t5/ORTHOTRAC/Cloud-Service-Updates/

Regards,

Phil Carter / OrthoTrac Escalations

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edwardsdental2
Canine II

Re: Cloud outage

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We have lost cloud connection.

 

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tshaw
Community Manager
Community Manager

Re: Cloud outage

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@edwardsdental2 are you still having issues? If so, I will pass your information on to our Cloud team for someone to contact you. 

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edwardsdental2
Canine II

Re: Cloud outage

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We are still having cloud slowness and application freezing today.  Thanks, Kathy

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tshaw
Community Manager
Community Manager

Re: Cloud outage

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Hi Kathy @edwardsdental2 , 

Thank you for letting us know. I have reported this to the support team and sent your information over so someone can be assigned to contact you. 

 

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