cancel
Showing results for 
Search instead for 
Did you mean: 
braceyourself07
Canine III

Database did not save?

Jump to solution

I did a bunch of case workups on Sunday afternoon but all of my entries in the Treatment Notes section are gone.  Was there a database issue over the weekend? Any way to get these notes back?

0 Kudos
Reply
1 Solution

Accepted Solutions
john_wildharber
Community Manager
Community Manager

Re: Database did not save?

Jump to solution

We will call you to gather more information and assist. 

View solution in original post

0 Kudos
Reply
3 Replies
braceyourself07
Canine III

Re: Database did not save?

Jump to solution

Oh ok. I kinda figured it was something along those lines.  These are workups and tx notes for patients who are starting treatment this week or having consultations to review treatment plans.  If there is no way to retrieve the notes, I need to go through each patient and re-type their treatment plan.  But if there is a way to get the notes back, I'll wait but I can't wait for long.

0 Kudos
Reply
john_wildharber
Community Manager
Community Manager

Re: Database did not save?

Jump to solution

We will call you to gather more information and assist. 

View solution in original post

0 Kudos
Reply
braceyourself07
Canine III

Re: Database did not save?

Jump to solution

Thanks John, Good chat on the phone, much appreciated for the help! 

0 Kudos
Reply