I recently encountered below error in OrthoTrac. Below is a combination of 2 office locations. When combined, there is no discrepancy in numbers but error is seen when individual offices are selected. I tried the fix suggested by the post from 2017 but that did not fix the error. Thank you in advance for all that will chime in.
Good day Jonathan ( @quaker9198 ),
The type of integrity error that you are seeing must always be corrected by Support. If you can provide me your practice name or phone number (it is not listed in your Exchange profile), I will reach out to you to obtain a session to your server and resolve the issue. You may also contact Support directly at 866-722-2567 or via email at Support.US@csdental.com .
Phil Carter / OrthoTrac Escalations
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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