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Canine III

FINANCIAL ROLL DID NOT HAPPEN

Please contact Bekah or Tracey at our office the financial roll did not automatically update.

There are 34 people waiting on hold I am assuming this is an issue for many.  Please contact our office Hoagburg Orthodontics 260-486-4400   Thanks

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Community Manager
Community Manager

Re: FINANCIAL ROLL DID NOT HAPPEN

Hello @braces1 , 

We apologize for the interruption. Please see the note below from our announcement message on the Home page of The Exchange, as this may be what is impacting you. I have personally reached out to support to have someone contact you as soon as possible. 

Thank you for your patience. Carestream Dental’s technical team is continuing to refine our security toolset. These tools have been fully validated in Carestream Dental’s test environment; however, there is a limited possibility that some customers may temporarily experience issues such as error messages or slow system operations. Also, there may be some temporary connectivity issues with third-party services (such as patient engagement tools). Our team is actively working on a resolution.

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