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adayortho
Canine II

Hover over Lightbar

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Just upgraded to Orthotrac 15.1.3.27 and notice when we hover over the patient name on the lightbar that the same name appears on all of the chairs.  Not sure how it is picking the name to display, but all are the same.  Any ideas??

Thank you

Carol

New Mexico

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prcarter
Moderator
Moderator

Re: Hover over Lightbar

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Good day Carol ( @adayortho ),

This is a recently discovered defect in version 15.1.3.27 of OrthoTrac.   It will be corrected in a future version. The correct patient name will still display in the chair itself, it is only the "hover" function that shows wrong info. There is not a workaround for the issue at this time but it is a high priority defect. 

Regards,

Phil Carter / OrthoTrac Escalations

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prcarter
Moderator
Moderator

Re: Hover over Lightbar

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Good day Carol ( @adayortho ),

This is a recently discovered defect in version 15.1.3.27 of OrthoTrac.   It will be corrected in a future version. The correct patient name will still display in the chair itself, it is only the "hover" function that shows wrong info. There is not a workaround for the issue at this time but it is a high priority defect. 

Regards,

Phil Carter / OrthoTrac Escalations

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adayortho
Canine II

Re: Hover over Lightbar

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Thank you much for the response.  I'll look forward to the next update.

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