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CWalsh250
Canine III

I CAN NOT BELIEVE THIS IS HAPPENING AGAIN

WHAT IS GOING ON!!!!

We as customers need to be told what is happening. It is downright absurd now that this is a daily occurrence with Carestream. This is truly mindblowing that we can not log onto Orthotrac during a workday. I can understand an outage here and there - but this is inexcusable- plain and simple!!!! 

2 Replies
DrDougOrtho1
Canine III

Re: I CAN NOT BELIEVE THIS IS HAPPENING AGAIN

yup... ALL THE TIME. And they don't even communicate real info to us or even that stupid email that tells us there is an outage... we have to find out on our own when we get to work
tshaw
Community Manager
Community Manager

Re: I CAN NOT BELIEVE THIS IS HAPPENING AGAIN

@CWalsh250 @DrDougOrtho1 

We apologize for the frustration this has caused. Our team is not only working hard to get you back online but also taking time to contact customers personally to hear their concerns. You should be hearing from someone soon.

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