1-Please list all unpaid charges and contract charges as line items with date of service, patient name, treatment description and charge. With AGING Statement type, there is only a total listed in the box (due this month, over 30 days, etc). This can be confusing if a patient has made a partial payment or had some charge in addition to the contract charge amount that they recognize as their monthly fee. Support indicated the other statement type available did not include this either.
2-Please include all payments or credits during the same time frame as corresponds to all charges not fully paid up to date of statement.