There is not an outage. We are working to improve performance impact of security tools. I am copying the note we have on this site for reference of that activity. I will have a member of our team immediately look at your application to address any issues.
Thank you for your patience. Carestream Dental’s technical team is continuing to refine our security toolset. These tools have been fully validated in Carestream Dental’s test environment; however, there is a limited possibility that some customers may temporarily experience issues such as error messages or slow system operations. Also, there may be some temporary connectivity issues with third-party services (such as patient engagement tools). Our team is actively working on a resolution.
It's not just Orthotrac. It is every cloud based PMS Carestream has.
For Carestream to be saying there is not an outage is dishonest at best.
When we can't connect to the server, that is an outage!