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drdougortho
Canine III

Insurance claim forms

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Is there a reason we MUST purchase ADA insurance forms and feed them into our printers to print out claims?  Why can't the form be printed on plain paper with our printed claims?  I know other software works this way, this is quite a hastle to have to load forms/remove forms from a printer.

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Community Manager
Community Manager

Re: Insurance claim forms

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prcarter‌ could you please offer your thoughts to this question?

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Moderator
Moderator

Re: Insurance claim forms

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Good day Dr. Palaganas,

I believe the answer has to do with licensing of the forms themselves and the costs involved for doing so.  swhitt‌   (Susan Whitt), former PLM for Orthotrac, may be able to offer additional information.   I am also tagging jeffrey.urkevich‌ , the current PLM.

Regards,

Phil Carter / Orthotrac Escalation

FormerPLM
Premolar III

Re: Insurance claim forms

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Hello drdougortho‌,

Phil is correct, our contract with the ADA does not include the ability to create the forms.  Many of our clients load the forms in a printer tray designated for claims, so they don't have to switch forms and paper.  With the industry trending toward electronic claims, we do not have any plans to change our current method.  

Thank you for your input!

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lhopkins
Canine II

Re: Insurance claim forms

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Have you considered electronic submission of your claims?  It does away with forms completely plus your claims are processed faster by the insurance companies increasing payment by sometimes as much as two weeks.  By the time you consider the cost of the ADA form, printer ink, the envelope, the stamp, and your employee's time to do all this - it adds up to more than the cost of electronic submission.  We went electronic many years ago and have never looked back.  It is fast, simple, reliable, cost effective and cash flow friendly.