It's Monday and you posted a payment to the wrong account or the wrong Responsible Party... Don't fret, we can correct it easily following the steps below.
1. From the main menu, select Functions > Financial Functions > Adjustments. The Patient Look-up window is displayed.
2. Select the patient.
3. Click OK.
4. Click Payment Adjustment in the Type of Adjustment section.
5. Select the payment that was posted incorrectly.
6. Enter a comment in the Comment field to define the reason for the adjustment.
7. Click Posted in Error.
8. Click OK.
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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