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Swanky1
Canine II

Orthotrac Cloud Running Slow

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Orthotrac Cloud v. 15.1.1.114 is running Extremely slow & then times out. We cannot open a patient chart. Our IT guy checked our settings & they are fine. Anyone else getting an Error message today. ???

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Swanky1
Canine II

Re: Orthotrac Cloud Running Slow

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Everything is fixed & up & running now. Thank you.

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tshaw
Community Manager
Community Manager

Re: Orthotrac Cloud Running Slow

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Thank you for letting us know, @Swanky1 .

I have sent your information to the support team so they can assign someone to contact you. 

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CoolSmiles
Canine II

Re: Orthotrac Cloud Running Slow

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Yes, we are having the same problem. Can't open the software at all, it keeps timing out. 

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tshaw
Community Manager
Community Manager

Re: Orthotrac Cloud Running Slow

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Hello @CoolSmiles 

Thank you for letting us know. I have sent your information to the support team as well. 

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Swanky1
Canine II

Re: Orthotrac Cloud Running Slow

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Everything is fixed & up & running now. Thank you.

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