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ghorsey
Premolar I

Orthotrac Randomly Assigning Statuses to Responsible Parties- PROBLEM NOT SOLVED

Phil,

You still haven't resolved the issue and marked my past post as Solved. Typical Carestream not resolving issues.  To quote your previous post Phil

"Orthotrac does not actually have a way to assign a Status to a responsible party.  Statuses can only be applied to patients in the system."

Clearly you are wrong as we have several patients with this issue and now all of a sudden it is a problem you recognize.  Please try to focus on doing your job and dealing with customer concerns in the future. 

 

Regards

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john_wildharber
Community Manager
Community Manager

Re: Orthotrac Randomly Assigning Statuses to Responsible Parties- PROBLEM NOT SOLVED

Hello Dr. Horsey, we understand you’ve been working offline with some of our internal team to address these issues. We’re escalating your concerns internally.  

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