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gljortho
Canine II

Orthotrac problems

Is there a work around to get onto orthotrac right now? I know sometimes there is a website we can go on and connect through?

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tshaw
Community Manager
Community Manager

@gljortho @braceyourself07 

We apologize for the disruption in service and are working nonstop to get to the bottom of the issue. Please continue to check The Exchange Home page for updates, or email Support ( Support.us@csdental.com ) if you have further questions.

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braceyourself07
Canine III

Probably not, unfortunately.  Since it's a problem with the auth server (it seems), the only work around is if you're lucky enough to have a workstation still connected and you haven't logged out (or it didn't boot you out).

The website for cloud access is https://mypractice.carestreamdental.com/ but that appears to be unresponsive.

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