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Canine III

Orthotrac slow

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I understand there might be issues due to Hurricane Zeta, do you know how long the slow system will last?

It has taken all day to do simple task on Orthotrac.

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Moderator
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Re: Orthotrac slow

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Good day Melissa ( @MelissaM2020 ),

I'm unaware of any issues on our end related to Zeta (our data servers for Cloud are located in Missouri), but you may very well be seeing Internet problems in your area.  I will ask the Cloud team to follow up with your office to see whether anything can be done. 

Regards,

Phil Carter / OrthoTrac Escalations

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Moderator
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Re: Orthotrac slow

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Good day Melissa ( @MelissaM2020 ),

I'm unaware of any issues on our end related to Zeta (our data servers for Cloud are located in Missouri), but you may very well be seeing Internet problems in your area.  I will ask the Cloud team to follow up with your office to see whether anything can be done. 

Regards,

Phil Carter / OrthoTrac Escalations

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Canine III

Re: Orthotrac slow

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Thank you, it is affecting all 4 of our locations

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