I was wondering if anyone else has any experience with PCI Compliance questionnaires after switching to eServices for all credit card processing? I am having a VERY tough time trying to figure out how to make sure our office is compliant, and how to complete this questionnaire!
Could you let me know what Carestream Dental product/software you use so I can get your message moved to the appropriate board? It looks like this one got posted under our Welcome To Our Community area.
Good morning Angie! I will be happy to try to assist you. Phil was mistaken a little as we have not had a separate eServices team in over 3 years now, however, I will be happy to try to help you with this. I have not seen one of these PCI questionnaires in probably 6-7 years, but If you could email a copy of it I can look through it and then we can go through it together. If I recall correctly, some questions are more technical in nature about the software, but a good deal of questions also are related to how you and your staff handle certain situations (called in or mailed in credit card payments etc).
My email address is email@example.com