Patient Flow Procedure

[katiejane62]

This morning we noticed that the procedure code is not showing on the patient flow column.  Instead it shows the appointment type.  I went into maintenance and toggled it back and forth but still can't get the procedure to show.  We don't remember this being the situation last week when we were adjusting to the changes in the patient flow due to the update.  Please advise.

[Anon · Accepted solution]

Good morning Katie ( @katiejane62 ),

This defect (where toggling the "Display appointment by" setting in Patient Flow Options does not affect what is actually displayed) appears to have been something that was introduced in v15.1.3.27.  It has already been reported to Development and will be corrected in a future version.  Unfortunately, I am sorry to say that there is not a workaround for the issue at present.  We apologize for any inconvenience. 

Regards,

Phil Carter / OrthoTrac Escalations

[katiejane62]

Oddly we just noticed that appointments we schedule for today show with the procedure code instead of the appt code.  Thanks for the info.

[Anon]

Good morning Katie ( @katiejane62 ),

That is useful info which we haven't had yet. I will pass the relevant info on to the Dev team so they are aware. 

Regards,

Phil Carter / OrthoTrac Escalations

[katiejane62]

Today everything seems to be working properly.  Not sure what changed but thanks !