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cleizer
Canine III

Problem with entering insurance contracts

We've been having an issue entering contracts as of late with an error message to the effect of "Start Date needs to be entered for contract to post". The start date and estimated completion date are entered in these situations but there is a bug that prevents us from posting our contract. I've spoken with tech support and they intermittently can get select contracts to post but they are unsure why it works in some cases and not others. Any suggestions? Can anyone respond back to us to set up a time where we can show you the error in real time? Thanks!

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