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jgonzalez
Canine II

X-rays pushing to the Cloud

Having repeated issues getting x-rays to the Cloud.  Last week we switched to another server and the x-rays were going through within 5 minutes.  Now we're back to over an hour for x-rays to appear in the Cloud.  Spoke with Carestream Imaging support yesterday but required escalation.  Still waiting for a call back! I'm currently on hold and wait time is over an hour!

tshaw
Community Manager
Community Manager

Hello @jgonzalez,

We apologize for the frustrations. Are you still having any issues? If so, I will get this to the team so someone can be assigned to reach out. 

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