late fee's not rolled again!

[MelissaM2020]

April 6, 2021   

Again the late fee's were not rolled, accounts did not get rolled on the first also. Is this a something we pay for, because it needs to be comped if that is the case.

[Ethanw]

Hello Melissa,

We again apologize for the continued issue of the Automatic Roll being down. This is a complimentary setup so there is no charge associated with it. Please rest assured that we are actively working to get this feature operational again as soon as possible.