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jgoodreau
Canine II

screen resolution & arrowing schedule up and down with new Orthotrac 14.3.0.186

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Recently upgraded Orthotrac to 14.3.0.186 - up & down arrows on side of schedule screen barely visible so very difficult to use. Changing screen resolution has no effect.

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Anon
Not applicable

Good day Dr. Goudreau ( @jgoodreau ),

This issue has been previously reported and confirmed as a defect which occurs when viewing the schedule in Zoom view with the Clipboard opened on the left side. It will be corrected in a future version of OrthoTrac, but in the meantime there are two workarounds:

1. Use the up and down arrow keys on the keyboard, or the Page Down / Page Up keys on the keyboard, to scroll up and down.

2. Click the “>>” button at the top of the Clipboard area to move the Clipboard to the right side of the screen. (This setting is workstation specific so it may need to be repeated on other workstations).

Regards,

Phil Carter / OrthoTrac Escalations

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Anon
Not applicable

Good day Dr. Goudreau ( @jgoodreau ),

This issue has been previously reported and confirmed as a defect which occurs when viewing the schedule in Zoom view with the Clipboard opened on the left side. It will be corrected in a future version of OrthoTrac, but in the meantime there are two workarounds:

1. Use the up and down arrow keys on the keyboard, or the Page Down / Page Up keys on the keyboard, to scroll up and down.

2. Click the “>>” button at the top of the Clipboard area to move the Clipboard to the right side of the screen. (This setting is workstation specific so it may need to be repeated on other workstations).

Regards,

Phil Carter / OrthoTrac Escalations