cancel
Showing results for 
Search instead for 
Did you mean: 
tripmom2005
Canine II

How do you efficently update pts medical hx's via Orthotrac

We are looking for an effective, efficient way to update pts medical histories in Orthotrac when we ask in office.

We thought about the sign in screen - not an option.

Questionnaire? Time consuming?

Emails to patients to ask for changes? 

What do other offices do? 

Does Orthotrac have something in place for "medical updates" to acknowledge we've asked and if there is/ or is not any changes. 

Any help would be appreciated.

0 Kudos
Reply
1 Reply
Moderator
Moderator

Re: How do you efficently update pts medical hx's via Orthotrac

Good day Tricia (tripmom2005‌), 

Short of using an actual medical ALERT on a patient's chart (i.e., an alert which pops up when the chart is open indicating the patient has a medical issue such as a latex allergy, etc.), OrthoTrac does not have any "preset" options for medical history / medical changes.  Obviously every office's process will differ, but it's been my experience that most offices will handle this in one of three ways:

1.  Create a medical history questionnaire.  Execute the questionnaire when the patient first visits the office, and execute it again at intervals decided on by the office.  Previous answers are saved so any changes can be quickly and efficiently made.  Every time the questionnaire is executed, an entry to that effect gets recorded in Patient Tracking for that patient. If there are no changes at the next interval, you can post a comment in Charting or in Patient Tracking that there were no changes. 

2.  Create a letter in the AWPS system, a simple form that can be filled out.  Post the letter and print it for that specific patient.  Have them physically fill the form out, then scan it into the patient's chart.  At intervals decided by the office, ask the patient if they have any changes, and if they do, repeat the process. Every time the letter is printed and confirmed for the patient, an entry to that effect gets recorded in Patient Tracking for that patient; there will also be the scanned document as well. If there are no changes at the next interval, you can post a comment in Charting or in Patient Tracking that there were no changes. 

3.  Have a form you use outside of OrthoTrac.  Print that form and have the patient fill it out, then scan it into the patient's chart.  At intervals decided by the office, ask the patient if they have any changes, and if they do, repeat the process. The scanned document in Patient Tracking will serve as the record of the changes.  If there are no changes at the next interval, you can post a comment in Charting or in Patient Tracking that there were no changes. 

I will leave this open as a Discussion so other offices can weigh in with their thoughts. 

Regards,

Phil Carter / Orthotrac Escalations

0 Kudos
Reply