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paularyfa
Canine III

IS CITRIX DOWN?

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Don't have access to Orthotrac or Outlook.  On hold with support.  Internet is fine. Thx

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paularyfa
Canine III

Re: IS CITRIX DOWN?

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Still on hold. Still no answer. 

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Moderator
Moderator

Re: IS CITRIX DOWN?

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Good day Paula (paularyfa‌),

There was an issue today with our Missouri data center and some clients experienced delays or outages during that time.  All Cloud clients who were affected were notified via our Cloud Status page and via email for those who have signed up for email updates. The issue was resolved at 12:01 EDT. 

This is a good time to note the existence of the Cloud Status page if you were not previously aware of it.  For more information, please see the knowledge page here:   .

We apologize for any inconvenience. 

Regards,

Phil Carter / OrthoTrac Escalations

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