cancel
Showing results for 
Search instead for 
Did you mean: 

Orthotrac Cloud - Error: "The Server Certificate is Out of Date. Connection Dropped"

Orthotrac Cloud - Error: "The Server Certificate is Out of Date. Connection Dropped"

When starting any Cloud-related program (Orthotrac Cloud, Outlook Cloud, if you see the following error message:

This indicates that the date and time are incorrect on the workstation.  Follow the below steps.

1.  Close any error messages completely.

2.  Right-click the Citrix Receiver icon and select Exit.

3.  Double-click the time display in the system tray to bring up date and time information.

4.  Correct the date and time and save changes.

5.  Restart Citrix Receiver and relaunch Orthotrac Cloud.  The problem should be resolved.

Labels (2)
Version history
Revision #:
1 of 1
Last update:
‎06-14-2016 01:02 PM
Updated by: