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ShannonB
Canine II

Adding required info for NEA

I am coming across a lot of claims coming back asking for diagnosis/perio charting for our nightguards that we send out. The staff says that they do not include it on the claim because NEA fast attach does not generate to tell them that a diagnosis/perio chart is in fact needed. I have added a note for them at checkout on the code itself, but it also is not working. I am getting overwhelmed with the amount of denials coming back.

NG nea.JPG

2 Replies
jenespanet
Canine III

Re: Adding required info for NEA

We would like it to prompt us in softdent too.

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ShannonB
Canine II

Re: Adding required info for NEA

Now that I think of it, we also need a prompt with perio maint. So many insurances need perio chart to process lately.

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