Appointment book time is wrong

[sweet2thdental]

This is the 3rd time in 2 weeks our Practice Works clock does not match our computers. We have called and no one seems to know how to fix it. It makes it so employees can not clock in properly our appt book time is off with patients. This is very frustrating. 

[tshaw]

Hello @sweet2thdental -

We apologize that this is happening. I just relayed your information to the team and someone will be contacting you soon. 

[ghorsey]

Don't hold your breath!  We have waited over 2 weeks for "someone to contact us soon".

[sweet2thdental]

yeah that's why I thought I would try this approach, thank you

[sweet2thdental]

Thank you