I want to know if anyone else is experiencing this. We have 2 doctors and sometimes they see each others patients. They have different fee schedules (we are non-par). When an appt is made with Dr 2 for a patient who is assigned to Dr 1, we fill out the codes and descriptions so the procedures and fees print on the route slips. The route slip correctly states the fees for Dr 2. At check out, the fees revert to Dr 1's fees even though the producer at checkout is Dr 2. Am I doing something wrong or is this a glitch?
In the appt details it will show the fee for the producer for that work if they are set to use their own fee schedule. However, in the checkout the fee schedule being used will depend on who the default Doctor is set to on the patient's clipboard.
The only way around this is to either manually change/correct the fee at checkout, or before checking the patient out, changing the default Doctor on the patient's clipboard temporarily.
yeah the Route slip pulls its info purely from what is showing in the appt details screen. So it isn't affected by the clipboard default Doctor information and wouldn't know to pull the fee associated to that Doctor.
@tyson_edwards - Some potential changes to the software as far as how it determines the fee at checkout