Carolyn,
I've spoken to development, support, and training and outside of updating the integration(which we're gathering data on), the agreed optimal solution was provided by debi.peterson, one of our great trainers.
This is very similar to EFT payments from an insurance company. Prior to having the ePostings feature in the software, Carestream suggested that clients use an adjustment code to post those payments.
It would work the same way now, except on a much smaller scale since not everyone takes CareCredit, and not everyone will get these types of payments if they do accept Care Credit.
If you set up the adjustment code as a collection adjustment, it will still show up as part of your total collection, but leave it off of your deposit slip. You can use the Adjustment/Comment summary to keep track of the total collection from that source.
