Why does the lower right section of the hard tissue tab in charting not match what is on the ledger for facial composites on anterior teeth? We have posted "F" as the surface, but in charting it is changed to "B" - stating that this entry is "from ledger" in parenthesis. This is not the appropriate or recognized designation for an anterior tooth. How do we fix this?
Practiceworks Configuration-Green Screen
Surface opposite lingual make the value facial-save
Displays F as surface when charting that surface in the ledger and treatment plan
You Are correct it will change the posterior teeth as well-so it looks like what is needed is a delineation between anterior teeth using the F for that surface and posterior teeth using a B for that surface.That will need to be done by development