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sonyap
Premolar III

Charting description doesn't match

We have an "extraction" button in hard tissue charting.  When we receive follow up information from a specialist, we mark "other office" and click on the extraction button.  However, what shows up in the lower right section of the hard tissue charting window is "missing", not "extracted".  Does anyone know why and how to correct it?

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CS Dental Employee
CS Dental Employee

Re: Charting description doesn't match

Good morning @sonyap,

I just tested this in my system and got the same result. Tagging @robertangus and @jdowner in case I'm missing something. 

Moderator
Moderator

Re: Charting description doesn't match

Currently there is no way around this result. Only when an extraction is marked as completed work done by a producer in your office is it linked to the CDT Code and description associated with that procedure.

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sonyap
Premolar III

Re: Charting description doesn't match

Can that be fixed in a future version so that the charting description is accurate?

CS Dental Employee
CS Dental Employee

Re: Charting description doesn't match

@tyson_edwards see above.

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