Checkout interfering with payment posting

[sonyap]

Why would a patient being checked out interfere with my ability to modify a previously posted bulk check?  Note: the patient being checked out was not on the check, nor was any family member.

[sonyap]

@jdowner it happened again a couple of weeks ago, but this time I was posting a procedure, not a payment.  I emailed PW support, but the response was unhelpful

[jdowner]

Doing a checkout to an unrelated patient should not cause the record lock.   Did the record lock clear after that patient's checkout was completed?

[sonyap]

Yes.