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ShannonB
Canine II

Clearing an expired preauthorization/predetermination

Hello, I am wondering if there is a more simple solution for patient estimates. If a preauthorization has been entered in, that over rides everything. Even if the patient has a new insurance. Is there any way to clear it? Other than creating a new treatment plan every time? Moving said treatment also moves the attached preauthorization and that causes a lot of confusion and frustration on everyone's part.

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