Is there away to turn off the drag and drop appointment feature to the appointment book or add a security level to be able to use this function? Thanks!
Security for rescheduling, whether by drag and drop or the right-click menu option is tied to the security event "Start Reschedule Normal Appointment".
I suspect you're looking for a unique entry for rescheduling via drag and drop.
@sonyap has shared with me what's occurring in her practice. I'd like to ask about your office's experience with the feature. How often do your staff inadvertently reschedule due to drag and drop? Do any of the schedule coordinators use the feature intentionally or is the right-click reschedule option still used?
Thank you for your feedback!
MAJOR issue encountered with this. It is allowing us to delete appointments after they have been completed. So our schedule appears that the patient was never here on the date reflected on their ledger.
Something has to be fixed now. Either the drag & drop feature or the ability to delete a checked out / completed appointment.