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carolyn621
Premolar II

EPrescriptions for PracticeWorks

We are considering EPrescriptions. What are the pros and cons?

Anyone find a better option?

Thank you.

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joedindo
First Molar I

I have not found another option which integrates with PW. But our experience isn't positive. The software interface is cumbersome, setup is complex, and there is at least one bug that is out there yet to be fixed. In addition, at times, prescriptions simply don't go through for no known reason and without any feedback so you hear about it a day or two later when the patient is calling in pain asking about their prescription.

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I really appreciate your reply. It is unfortunate that some of the enhancements made to PW don't help us with "Customer Service" with our patients. 

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