Our office recently enrolled in epayments. We completed the training yesterday for patient payments. Posting insurance payments using virtual credit cards was never addressed. Neither was posting bulk insurance payments using a virtual credit card. I looked up the online training and did not find a lesson that applied. Any help would be appreciated! Thanks!
@nageldds Unless something has changed, you simply select "Credit" from the payment type drop down (whether an individual payment or a bulk):
Individual insurance payments and bulk payments both have Credit as a payment type. Once you click on OK it will bring up the credit card window
Individual insurance payment:
Bulk insurance:
Thank you for the post @nageldds!
I'm going to include a few of our trainers to see if they may know of any training topics on this.
@Rebecca_Adams @tsalcido @katpat
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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