The patient information pane on the charting module is hard coded to display the information it holds. At this time there is no way to add or remove information from the pane.
There wouldn't be any good alternatives either for displaying patient insurance information on the chart.
Thanks for the quick reply. This is information our doc has requested be available to him in the Charting Module. Does anyone else have a work-around? I thought about adding to Medical Alerts. Thoughts?
yeah... medical alert could work... or putting in a notepad or word document/file and putting in the attachments. I personally cannot think of any other alternatives though.
It would be nice if there was a yellow sticky in this information box to add additional information.
This is one of the highest complaints I get from clinical staff. A solution is sorely needed...
If you use our online eligibility service the requests are available to review in progress notes you can open them and it will display the information
I have also seen clients create a form or document and attach the info they want to see and have it available from progress notes
Email me if you need further info
You can create a button in charting that displays "Family Info" (the same info that you would get when you look at the Phone Inquiry screen). Clicking this button would show the family info, and give you access to the patient's clipboard to see insurance info.
Email me if you want more information.
I like Debi's idea of linking the phone inquiry to a chart button for access to the patient's clipboard from the Charting Module. But I also understand your need to see a quick summary. The solution (not that I am a programmer) would be to display "summary of benefits". Currently that field doesn't exist. I would love to see "plan name" be just that...a summary of benefits, then it could display in the chart module below pre-med, etc. In the meantime....here's a crazy idea...if you are willing to sacrifice the patient's portrait....replace the portrait with a note like this (see image below) ....just a thought
Is it possible to add additional fields that aren't listed to a message display? I wanted to create a message to be displayed and use fields from the database that aren't listed as merge field options. However, I get an error saying "Invalid Merge Field Name" If we could do this, i think this would solve my problem of showing the insurance info within the charting module.
I tried to do the display family info scenario, but when I do that and click on the person's clipboard, the insurance button is grayed out.
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